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Installation Instructions / Guides

Last Update 4 maanden geleden

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Installing ScrapIT on a New Windows Computer

This guide will walk you through the installation of Adobe Air, the ScrapIT GUI, and how to access the ScrapIT Touchscreen interface.

Geoff

Last Update 5 maanden geleden



Step 1: Install Adobe Air (Required)


The ScrapIT GUI application requires the Adobe Air runtime environment to function. You must install this first.


  1. Download: Click here to download the Adobe Air Installer.
  2. Run: Locate airwin.exe in your Downloads folder and double-click to open it.
  3. Install: Follow the on-screen prompts to complete the setup.
Note: If the installer fails to run, right-click the file and select "Run as Administrator."
Step 2: Access ScrapIT Touchscreen


The ScrapIT Touchscreen is now web-based, providing universal compatibility across all devices and platforms.


  • How to Access: Use the unique ScrapIT web address provided to you by your administrator to reach the login screen.
  • Legacy Desktop Version: The standalone Touchscreen program is no longer being developed. While you can still use it, it will no longer receive updates or new features.

Step 3: Install the ScrapIT GUI


Once Adobe Air is installed, you can proceed with the ScrapIT GUI setup.

  1. Download: Click here to download the ScrapIT GUI.
  2. Run: Locate the GUI.air file in your Downloads folder and double-click it.
  3. Complete: Follow the installation prompts to finish the setup.


    Step 4: Connect to Your Server

    After the installation is complete, you will need to link the application to your specific server.

    1. Launch: Open the ScrapIT application.
    2. Server IP: When prompted, enter your Server IP address.
      • If you do not have this address, please contact ScrapIT Support or your internal IT department.

    Troubleshooting & Support


    Adobe Air fails to install:

    Ensure you have Windows Administrator permissions. Try right-clicking and selecting "Run as Administrator."

    GUI won't open/install:


    Confirm Adobe Air was installed successfully in Step 1.

    General Connection Errors

    Reboot your computer and verify your internet connection before re-attempting.

    Need further assistance? If you encounter any issues during setup, our support team is here to help.


    Support Portal: Contact your IT Department for immediate on-site assistance and connectivity issues.


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